Here are some resources for homeowners and potential subscribers about Charlemont Connect.
- SIGN UP FOR SERVICE! You can sign up online at whipcityfiber.com/charlemont or by phone at (413) 485-1251.
- Charlemont Drop Policy describes the process for connecting to the town’s fiber-optic network and the subsidies that will be made available to cover some or all of the connection charges. Charlemont’s Commercial Pricing Policy is available for large businesses and businesses seeking to redistribute service.
- Data Privacy Policy: The data privacy policy informs the handling of your customer data.
- Installation Details: Whip City Fiber has provided a graphic about the installation details. You can also find out more in the Charlemont FAQs technical and installation sections.
- Internet Telephone Charlemont Connect plans to offer Premier Phone service through Westfield Gas and Electric to our residential customers. Estimated to cost $19.99, the service will have unlimited local and long-distance calling in the US, Canada, and Mexico. Customer support professionals will help switch over the phone number you have today. Service includes voice mail, call blocking, a second number (if you like), caller ID, three-way conferencing, and more. There are also affordable international plans which you can review here.
- Steaming Television Services describes services that provide television over your internet connection.
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- Whip City Fiber has provided this infographic explaining how TV is provided over the municipal fiber network.
- Clark.com is a commercial website that makes consumer comparisons for 2020.
- Charlemont Connect series of posts on the subject.
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