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Network Resiliency Tested

Network Resiliency Tested

Published October 24, 2021

Charlemont worked with Whip City fiber to install a backup circuit in early October that provides a redundant path for traffic in the event of an emergency outage on the MBI 1-2-3 network. On October 16, there was such an outage due to hilltown storm damage that caused some of our neighboring towns to be without service. In Charlemont, the network traffic ‘failed over’ giving this new circuit its first test. Some customers noticed a drop in network speed during this time but the network remained operational throughout the MBI remediation.

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Sign Up for Charlemont’s Municipal Fiber to the Home Network!

Sign Up for Charlemont’s Municipal Fiber to the Home Network!

Published October 17, 2021

Sign-ups continue for the Charlemont Municipal Fiber Network’s gigabit internet service for $79.99! Optional phone service is available for an additional $19.99. Qualified subscribers can significantly reduce the cost of service through the federal Emergency Broadband Benefit and LifeLine programs. Learn more in Whip City Fiber’s frequently asked questions for Charlemont.

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Emergency Broadband Benefit Available to Qualified Subscribers

Emergency Broadband Benefit Available to Qualified Subscribers

Published October 13, 2021

The federal government is working with Whip City Fiber to offer the Emergency Broadband Benefit (EBB) to reduce the monthly cost of the municipal fiber network service by $50/month for qualified subscribers! This benefit can also be combined with the federal LifeLine benefit for those that qualify, which will reduce the monthly charge by an additional $9.25/month.

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Window Closing For Subsidized Underground Connections

Window Closing For Subsidized Underground Connections

Published October 11, 2021

Charlemont is offering up to $1400 on installation costs to connect to the municipal fiber network through the network construction period. Lower subsidy amounts are available to those that want to connect their home or business but are not yet ready to take service. All installation subsidies are only available for a limited window while installation teams are active in town.

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Validation Continues in FSA 05, Release for Installation Expected Soon

Validation Continues in FSA 05, Release for Installation Expected Soon

Published October 10, 2021

Validation continues in FSA 05, which consists of the east end of the village, starting at 171 Main Street and the Federated church east through Avery Brook Road and the Red Rose motel and includes Burrington Road and the south end of Mountain Road. The validation is expected to wrap up in the next week or two. Once any needed remediation is complete, homes and businesses in this area will be released for installation!

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TriWire Continues Network Construction Through Financial Restructuring

TriWire Continues Network Construction Through Financial Restructuring

Published September 25, 2021

Although the town has received notification that our distribution contractor, TriWire, has filed for Chapter 11 bankruptcy as a part of an acquisition, work on the network continues. Our final fiber service area, FSA 03, has begun network construction and Charlemont is expecting confirmation of the completion of testing in FSA 05.

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