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Charlemont Connect Posts

Splicing Expected to Resume Next Week

Fiber splicers have been in short supply in Charlemont, leading to a multi-week slip in the release schedule for FSA 05.  Originally projected to start service installations in September, this second fiber service area, which spans from the Federated church east through Avery Brook Road and the Red Rose motel, is now expected to go live in October with a commitment to complete testing early next week.

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Subscribe Now To Ensure Subsidy For Underground Installations

Labor Day marks the traditional end of summer when preparations begin in earnest for the cold months ahead. To ensure access to a town installation subsidy of up to $1,400, homes and businesses with underground utilities should be sure to sign up for service now to schedule exterior path preparation before the ground freezes. There are smaller subsidies for non-resident landlords and homeowners who are not ready to take service but would like to make sure that a premise is internet-ready for a future tenant or potential buyer.  Details are available in the Charlemont Connect Service Connection and Installation Policy.

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Fiber Equipment On Display at Averys Store Through the End of August

Curious about the equipment that will be installed in your home or business to support Charlemont’s fiber-optic service? A board with samples of the equipment included with an installation remains on display in Avery’s store’s front window through the end of August.

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Over 50 Homes and Businesses Active

Charlemont’s municipal fiber network, Charlemont Connect, is now serving over 50 customers since its late July launch! Homes and businesses are eligible to receive service if they are located in the village west of the town hall and convenience store through to Zoar Outdoor, including Warfield Road, Riddell Road, High Street. East Hawley Road and South River Road.

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Installation Ready?

The interior installation of your municipal fiber-optic service will require some preparation in your home or business. The customer is expected to provide a regular 110 volt AC electrical outlet at the optical network terminal (ONT) and the desired router locations. The ONT is typically installed near your electrical panel but installation teams will work with you to determine a suitable location.  It is recommended that a battery backup for the ONT and the router is provided to allow for service in the event of a power outage. This might be an uninterruptible power supply (UPS) or it could be a connection to a backup generator.

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