Skip to content

Category: Subscriptions

Whip City Fiber Qualifying Customers Can Access $50/month Federal Emergency Broadband Benefit

Whip City Fiber Qualifying Customers Can Access $50/month Federal Emergency Broadband Benefit

Published May 12, 2021

Whip City Fiber (WCF), Charlemont’s ISP, is participating in the newly launched federal Emergency Broadband Benefit offering up to a $50/month discount on your municipal fiber service for qualifying households! This discount can be used in conjunction with the FCC’s Lifeline program. Emergency Broadband Benefit enrollment will begin on May 12, 2021. The monthly discount will be provided for as long as the program allows. Eligible households can enroll directly through WCF at www.whipcityfiber.com/promo/ebbp.

Continue ReadingWhip City Fiber Qualifying Customers Can Access $50/month Federal Emergency Broadband Benefit
Comments closed
Charlemont Subscription Rate Reaches 40%

Charlemont Subscription Rate Reaches 40%

Published April 16, 2021

Charlemont reached a milestone this week when 40% of all locations – every rental unit, business, and home- signed up for service! This magic number means that the network is projected to cover the annual costs of operating the network. Thanks to everyone that signed up and welcome to those of you who will be signing up during this ongoing construction period!

Continue ReadingCharlemont Subscription Rate Reaches 40%
Comments closed
Broadband Information Session Presentation and Q&A summary

Broadband Information Session Presentation and Q&A summary

Published March 30, 2021

The March 16th Broadband Information Session was packed with information and was recorded for those who were unable to attend the video or telephone conference. Whip City Fiber and the Charlemont Broadband Committee have prepared this summary video presentation along with a companion document of the questions submitted in advance and asked by participants in the meeting and the answers, organized by topic. A link to the original ninety-minute meeting recording is available upon request.

Continue ReadingBroadband Information Session Presentation and Q&A summary
Comments closed
What does an exterior fiber installation involve?

What does an exterior fiber installation involve?

Published March 20, 2021

Charlemont’s municipal fiber network requires a one-time installation to connect your home or business to the world-class gigabit internet service provided by our partners Whip City Fiber (WCF). The details of the exterior installation and its costs are different for each location. Charlemont is offering up to $1,400 in installation subsidies during the limited network construction period when you sign up for a year of service. Sign up today!

Continue ReadingWhat does an exterior fiber installation involve?
Comments closed
2021.03.07 Select Board Update

2021.03.07 Select Board Update

Published March 13, 2021

Charlemont Municipal Fiber Network
Selectboard Status Report
March 7, 2021

Summary
Network construction is underway and the essential work in the village center has been completed to alleviate conflicts with the DOT traffic calming project, which will be resuming soon. The subscription website is operational and we are encouraging all residents to sign up so that WhipCityFiber can plan the installation schedule for the summer. There will be a virtual information session on March 16. Sign-ups are currently at 20%, mostly through word-of-mouth. The project remains on budget. WhipCityFiber is recommending a “safe” schedule with FSA01 (the first fiber service area) lighting up in July and the other FSAs following at two-month intervals. The town is working with WGE and TriWire to try to accelerate this schedule if possible. Currently, the lack of fiber splicing and testing crews seems to be the bottleneck.

Continue Reading2021.03.07 Select Board Update
Comments closed
When will the service be available at my house?

When will the service be available at my house?

Published March 10, 2021

Whip City Fiber customers in Charlemont’s FSA 01 can expect installations beginning in July with the other FSAs (Fiber Service Areas) coming online in roughly 2-month intervals in the following order FSA 05, FSA 04, FSA 02, FSA 03. Residents and businesses should sign-up to schedule an installation and take advantage of the town subsidy of up to $1400 available through the network construction period. A sample board showing the equipment that will be installed to provide service is on display in the window of Avery’s Store and a virtual information session is planned to answer your questions.

Continue ReadingWhen will the service be available at my house?
Comments closed
Virtual Broadband Information Session Scheduled for March 16 at 7 PMCharlemont Broadband Information Session, March 16 at 7PM

Virtual Broadband Information Session Scheduled for March 16 at 7 PM

Published March 4, 2021

Whip City Fiber and the Charlemont Broadband Committee will be hosting an online line and dial-in information session on March 16 at 7 PM.

Online: http://bit.ly/charlemontbroadband
Dial-in option: 1-617-865-3953, Conference ID: 275 768 645#

Continue ReadingVirtual Broadband Information Session Scheduled for March 16 at 7 PM
Comments closed