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Category: Drops

Schedule Installation Before the End of September to Receive Full Subsidy

If you have already signed up for service but have not yet scheduled your installation, please contact Whip City Fiber at 413-485-1251 or email customerservice@wgeld.org to make an appointment. To receive the full installation subsidy, the installation must be scheduled by September 30, 2022.

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Can I get a subsidy even if I am not ready to take service?

All Charlemont property owners are eligible for a subsidy to make each house, apartment building, or business ‘Internet Ready’ without committing to a year of service. Sometimes referred to as a ‘cold drop’, the installation will typically include making the connection from the distribution network to the outside of a premise, but does not include any of the interior wiring needed for service to be activated. To qualify for this reduced subsidy of $500 for owner occupied dwellings and $1000 for landlords, each location must be signed up by the August 31 deadline using the service tier labeled ‘I want fiber to my house but am not ready to commit to service’.

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Broadband Installation Subsidies Ending August 31

In order to receive up to $1,400 on the one-time installation costs to connect a home, apartment or business to the municipal fiber network, the Charlemont location must be subscribed for service no later than August 31! There are additional deadlines that need to be met as outlined in  the Charlemont Connect Service Connection and Installation Policy. To ensure that the construction account can be fully closed out this fall, deadlines have been added to the policy to make the subsidy contingent on activating service by November 30.

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Testing and Validation Continue in North and West Charlemont

In an effort to connect as many people as possible to the municipal fiber service as soon as possible, Whip City Fiber agreed to release FSA 02, FSA 03, and FSA 04 in parallel with the final testing and validation. Charlemont celebrates the availability of service to these locations!

West Charlemont testing and remediation are expected to wrap up today, Friday, April 29, and teams will move into North Charlemont at the end of the day and into next week to complete this work.

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Installations Scheduled in East Charlemont!

Installations are being scheduled in East Charlemont in parallel with the completion of the validation process and formal release. In an effort to accelerate the connections for customers in this fiber service area, Whip City Fiber will begin installations while also validating the network testing and will remediate any issues identified by validation prior to a formal release to the town.

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Window Closing For Subsidized Underground Connections

Charlemont is offering up to $1400 on installation costs to connect to the municipal fiber network through the network construction period. Lower subsidy amounts are available to those that want to connect their home or business but are not yet ready to take service. All installation subsidies are only available for a limited window while installation teams are active in town.

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Subscribe Now To Ensure Subsidy For Underground Installations

Labor Day marks the traditional end of summer when preparations begin in earnest for the cold months ahead. To ensure access to a town installation subsidy of up to $1,400, homes and businesses with underground utilities should be sure to sign up for service now to schedule exterior path preparation before the ground freezes. There are smaller subsidies for non-resident landlords and homeowners who are not ready to take service but would like to make sure that a premise is internet-ready for a future tenant or potential buyer.  Details are available in the Charlemont Connect Service Connection and Installation Policy.

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